I have forgotten my password what should I do?

Please refer to the How to reset my ECMWF password

I have a email user id and a short three or four character user id.  Which one do I use to log in?

Please refer to the Login Matrix: How to login to the different ECMWF systems

How long does my password last?

System set passwords last 30 days, user set passwords last 6 months. After that you will be required to reset your password.

I have tried to reset my password but I'm unable to login and can't create a ticket what should i do?

Contact us here at Switchboard