Hello, I hope to find you well!

I'm trying to access pm2.5 data from the GFAS/CAMS project.
However, the data that I downloaded on the "atmosfere copernicus" platform for the period from 2003 to 2018 show empty values ​​(when I tryed reading in python) and with error transposition (from panoply to excel). For example:

- python variable pm2.5 null:

- scale zero and only visualization:

Can you help me? 
Would it be possible to access this data in another way?

Cheers,